FREQUENTLY ASKED QUESTIONS
GENERAL
What is Sonera?+
Which platforms are supported?+
Do I need internet to use Sonera?+
What is command mode?+
Can the AI write in my own style?+
Can I transcribe existing audio files?+
PRICING
What is BYOK?+
How much does Premium cost?+
Can I switch plans?+
Does my plan work on all devices?+
Can I get my money back?+
TECHNICAL
Which languages are supported?+
How accurate is the transcription?+
Which AI models can I use?+
What's the difference between local Whisper and cloud?+
PRIVACY
Is my voice data stored?+
Where is my data stored?+
Can I delete my account and all data?+